Product person focused on making people happy and satisfied during their digital experiences.
I am a digital product person with powerful problem-solving skills and a customer-first tendency, who worked in various industries, under both IT and business teams for 10+ years. I’ve delivered numerous redesign, automation, solutioning & service design projects and implemented them on multiple solution platforms in various scales of companies, from startups to multinational corporations.
Mobiquity EMEA & APACDigital Consultancy🇳🇱
Senior Product Owner
n11.com (acquired by Getir)E-commerce🇹🇷
Senior Product Owner - Customer & Seller Platforms
Senior Product Manager - SME Cash Products
beIN Media GroupSports Broadcasting🇹🇷
Product & Segment Coordinator - Sports
Product Manager - Betting Platforms
Product & Business Development Executive - Household Experience
Product & Process Development Supervisor - SME Banking
Istanbul Technical University
Istanbul Bilgi University
Istanbul Bahcesehir University
Instructor & Facilitator
Conducting internal trainings and workshops on presentation skills, effective communication, JTBD and design thinking.
SGS D-Tect Parcel
A multiplatform AI-supported workflow management system running on cloud in an African customs office to minimize tax fraud.
Getir App Integration
After acquisition, n11 is placed on Getir super-app as e-commmerce vertical with SSO, also Getir rapid delivery channels are enabled for n11 orders.
SMS Auth Implementation
Existing e-mail-only verification structure migrated to SMS verification by redesigning all possible user registration, management and fraud cases.
Automated Commission Collection Improvements
SME commission collection mechanism has re-evaluated and improved to cover more commissions and obey the latest legislations.
Online Letter of Guarantee for SMEs
Letter of Guarantee application and handover processes are digitalized and implemented into web and mobile applications for suitable users.
A New (and Live) Sports Betting Experience
1+ year-long research, design, development & service integrations made for a whole new sports entertainment experience including the introduction of live-betting.
Built a daily dress picker on Coda and won the Golden Kitty in 2019 Product Hunt Makers Festival - Life Hacks category.
Apsiyon Loyalty Platform
Built an in-app loyalty platform from scratch and closed numerous partnership deals with local and national brands to increase app traction and generate revenue.
Centralized SME Banking
Made on-site analyses across the country to identify process issues and interpreted them into operationally feasible centralized banking solutions.